While Apple's newest iPhone, iPhone 4S, is an incremental upgrade, business users will like the new features - and will be glad Apple left one feature out.
The iconic Apple iPhone got an internal makeover but not much else this week—no radical redesign, no iPhone 5 name change. Fashion-conscious consumers weren't very happy, but iPhone-toting CEOs should be pleased with the iPhone 4S. They might even cheer Apple for leaving out a flashy upgrade.
As you've probably heard by now, the iPhone 4S is Apple's newest iPhone
unveiled on Tuesday with much fanfare. On the hardware side, the iPhone
4S touts a much-improved camera and wireless system, a faster A4 chip
(the same one that's in the iPad 2), and dual GSM and CDMA support. On
the software side, the iPhone 4S comes with a voice-controlled
artificial intelligence assistant, called Siri.
Perhaps
the most compelling feature is the price tag. The 16GB version costs
$199, a 32GB model costs $299, and the 64GB edition costs $399, each
with a two-year contract. The iPhone 4S ships October 14.
There's
no question Apple aggressively priced the iPhone 4S to compete with
cheaper Android phones. Apple and Google are in a pitched battle in the
smartphone market, as Android phones have collectively outsold iPhones
in the past few quarters.
But business executives should be happy
that Apple didn't fall into the trap of doing iPhone upgrades solely
because of competition with Android. For business users, real-world
necessities trump marketing positioning driven by hype and perception.
And there are a lot of iPhone business users: Apple claims 93 percent of
the Fortune 500 are testing or deploying the iPhone.
All of this
leads us to the first of five reasons why the iPhone 4S will be a
powerful business tool. "What's in it for business users? Surprisingly,
quite a bit," says Aaron Freimark, IT director at services firm Tekserve, which helps Fortune 1000 companies adopt iPhones and iPads.
Reason 1: Avoiding the 4G Facade
Since
some Android phones support super-fast 4G LTE networks, tech analyst
Rob Enderle and others figured Apple's newest iPhone would have to
support 4G as well. "Another 3G phone would be a problem given the heavy
push into 4G and would likely give iPhone 4G competitors an unusual
advantage," Enderle told me in a discussion about the pros and cons of 4G prior to the iPhone launch.
Never
mind that immature 4G chipsets drain battery life like a sieve or that
LTE coverage remains spotty as wireless carriers begin their rollout of
the network. "It's the chipsets and faster wireless protocols that are
really the battery hogs," says Kyle Wiens of iFixit. "Look at the battery life of every new 4G phone; it's not acceptable."
Needless to say, business users prefer battery life and coverage over
a 4G marketing ploy. By not going with 4G, Apple has improved the
battery life of the iPhone 4S: Eight hours of 3G talk time, 10 hours of
video.
Reason 2: The Need for Speed
What about data transfer speed? Apple apparently hasn't lost much, claiming that the iPhone 4S running on 3G networks including HSPA+, which AT&T claims delivers 4G speeds, doubles the iPhone 4 download speed to 14.4 Mbps and uploads at 5.8 Mbps.
"This
is an amazing download speed, and we'll have to see it to believe it,"
Freimark says. "If they can engineer their way to 4G speed out of a 3G
connection, it's going to be pretty remarkable."
While
everyone loves faster download speed, business users have the most to
gain. They are often downloading business intelligence reports with
iPhone apps such as Roambi. Also, more and more data-heavy critical
business information is becoming available on the iPhone in the form of
podcasts and video.
Related to this, the added processing power
of the new A5 dual-core chip in the iPhone 4S should boost performance
of graphics-intensive apps like Roambi. For IT departments that want
flashy graphics, as well as to improve performance of virtual private
networks and on-the-fly encryption on the iPhone, Freimark says, "the
new chip effectively raises the bar."
Reason 3: The "S" in iPhone 4S Is for Siri
For super-busy executives, virtual personal assistant Siri should be a godsend.
Apple
showed off Siri at the iPhone 4S launch, whereby Siri was able to
understand and connect spoken words such as rain and raincoat, read text
messages, take dictation, access apps such as alarms and calendars, and
even create geo-fences that will, for instance, remind you to pick up
some milk after leaving the office. For a CEO, this functionality could
be invaluable.
While Siri sounds like something out of Star Trek, one big question remains: How will Siri perform in the real-world? It's a wait-and-see game, of course.
But
Freimark thinks Apple will deliver on the capabilities of the
technology. Apple's existing iPhone voice-recognition technology—a
feature turned on by holding down the home button—is already pretty
good, he says. Apple also spent millions last year to acquire Siri, an
iPhone app that made CIO.com's list of 15 best iPhone apps for busy CEOs.
The
Siri app hasn't been updated for a year, which probably means Siri and
Apple engineers have been working together on this for a while. "There's
a good possibility that the right minds are coming together and living
up to the promise," says Freimark, adding that it could be the killer
app on the iPhone.
(Freimark rightly notes that Siri won't be an "app," rather a feature
built into iOS and running across apps. When I fired up Siri on my
iPhone 3GS, the app indicated that it will be "going home soon" and
presumably won't be available in the future as a standalone app.)
Reason 4: An iPhone for the Global Economy
As
expected, Apple unified its CDMA and GSM iPhones into a single world
phone. This, of course, benefits all globetrotters but especially
business executives competing in the emerging global economy.
For
instance, one of Tekserve's customers has an executive who carries two
iPhones: a CDMA Verizon iPhone for the United States and an unlocked GSM
iPhone for overseas. Now he's going to be able to trade in his two
iPhone 4s for one iPhone 4S.
Reason 5: Airplay for Business
The iPhone 4S supports
Airplay, or wireless mirroring to the iPhone. Consumers will be happy
that they'll be able to hook up their iPhone 4S wirelessly to the hockey
puck-sized Apple TV and watch movies. For business users, though,
Airplay on the iPhone can play a critical role in presentations, says
Freimark.
That is, an executive carrying an iPhone and an Apple TV can make a presentation on the fly.
"If
you take an Apple TV, which is a little bigger than a deck of cards,
that has an HDMI port on it and does Wi-Fi, and you plug it in and
connect it to your iPhone 4S, you can do a live presentation anytime you
want," Freimark explains. "It's a really impressive thing."
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